Tales of pell-mell races across the Eminyet courtyard and sharp-elbowed scuffles at the residence-permit application counter were swapped over Efes like war stories among expats when I initially arrived in Turkey. By the time I made my own first application, things had settled into some manner of organized confusion. But, like the course of true love, bureaucratic progress did never did run smooth. One particularly bad year, a friend had to queue in front of the Emniyet in the middle of night, where she reported people were selling places in line. When the process was decentralized to local police stations, crowded waiting rooms were replaced by bored young officers flirtatiously or sadistically (it was sometimes hard to tell which) quizzing female applicants on American sports teams or the capital cities of random English-speaking countries.
This past year, the mass influx of Syrians and other refugees led Turkey to set up an entire new bureaucracy for processing foreign residents, the Göç İdaresi (Migration Administration). Those of us who'd already been in the country for a while were promised efficient new electronic renewals, under which "the foreigners shall be informed through their e-mail addresses" of any missing documents, and receive an SMS when the permit is ready to be delivered. And there the odyssey began:
This past year, the mass influx of Syrians and other refugees led Turkey to set up an entire new bureaucracy for processing foreign residents, the Göç İdaresi (Migration Administration). Those of us who'd already been in the country for a while were promised efficient new electronic renewals, under which "the foreigners shall be informed through their e-mail addresses" of any missing documents, and receive an SMS when the permit is ready to be delivered. And there the odyssey began:
✔ Gather necessary paperwork, get ID photos taken, fill in online application. So easy!
✔ Go to tax office in Eminönü, pay required fees for the renewal. A little elbowing required at the cashier's counter, but not too bad.
✔ Bring receipts home to scan them, along with the rest of the application documents (you never know what might get lost in the mail).
✔ Package up original documents and receipts and take them to the post office to send them to the Göç İdaresi by registered mail.
✔ Track the letter online and see that it's reached its destination two days later. So far, so good!
✔ Wait.
✔ Wait.
✔ Wait some more.
✔ Decide after two and a half months that maybe it would be a good idea to check on things. Call the mobile number you've been given of someone at the Göç İdaresi in Fatih. He tells you to come in (wait, what happened to letting applicants know by phone or email? never mind, don't ask...) so they can see if your paperwork is in order. Uh-oh.